Please only page midwives if you are currently in care with us.

To page your midwife call:

519-836-4040

Once you have paged your midwife, please stay off the phone so you we can reach you. We would never ignore your page. If you have not heard back from your midwife in 10 minutes, please continue to page every 10 minutes until you hear back.

IMPORTANT: ALL CLIENTS SHOULD PAGE IF…

  • You are worried, concerned, or need advice from your midwife.
  • Your are bleeding as much as a period or if blood is running down your leg.
  • Your water breaks

When to Page Your Midwife

If you are not a client, please contact your own doctor/midwife or go to the hospital if you do not know how to page them directly.


If you are a client, please check which category you are in and click the corresponding tab below:

1) non-urgent — 2) urgent — 3) in labour

Non-Urgent
General Concerns

Please call our office for concerns such as:

  • scheduling appointments
  • change in contact information or health card number
  • non urgent clinical questions

The clinic phone number is  519-763-8568

Calls are answered
Monday – Thursday 9 am – 12:30 pm & 1:30 pm – 4 pm
Friday 9 am – 12 noon

Midwives are not in clinic every day so please be aware that your call may not be returned the same day.

Urgent
Emergency Concerns

Page your midwife immediately for concerns such as:

  • You are needing to go to the Emergency Department (even for non-pregnancy reasons)
  • Car accident or fall after 20 weeks
  • Bleeding from your vagina
  • Severe abdominal, back or upper stomach pain
  • Severe headache that does not go away or get better with acetaminophen (Tylenol)
  • Blurred and/or spotty vision
  • Sick with vomiting or fever (>38°C or 100.4°F)
  • Pain or burning with passing urine (peeing)
  • If you think you are leaking amniotic fluid, whether a gush or a trickle
  • Any concerns about baby’s movements
  • Rhythmic cramping or contractions before 37 weeks
  • Any time you have a concern that needs immediate attention
In Labour

If this is your first baby, page when…

  1. Contractions are regular, strong, and painful. Strong contractions take your full attention, you cannot talk through them.
  2. AND you have 2-3 strong contractions in 10 minutes lasting 60 to 90 seconds.
  3. AND this pattern has been going on for 1 hour.

If this is not your first baby, page when…

  1. Contractions are regular, strong, and painful.
  2. AND contractions are 5-6 minutes apart and last 45-90 seconds.
  3. OR anytime you are having strong contractions even if they are not regular (especially if you have had very fast labours before).